We have confirmed that the rollback and redeploy did fix the issue and all customers do have full access back to the product
Posted Apr 04, 2023 - 15:15 ACST
Monitoring
A rollback and redeploy has fixed the issue and all customers now have full access back to the product. We will continue to monitor the redeploy
Posted Apr 04, 2023 - 15:05 ACST
Update
What we know so far: This only affects the Workflows product, and the related database connections Audit logs show that minor failures started at approximately April 4th 2:44pm (ACST) and caused problems for customers at approximately 2:52pm (ACST) when database failovers did not operate as expected
Posted Apr 04, 2023 - 15:01 ACST
Identified
We are investigating the issue, which relates to connections to the Workflows Database