Monitoring - CM3 have deployed a fix and we are monitoring the results.
Feb 16, 2026 - 11:34 ACDT
Identified - CM3 have confirmed an issue on their end. We are awaiting further updates.
Feb 16, 2026 - 09:10 ACDT
Investigating - We are investigating an issue with the CM3 integration providing false negatives, resulting in passes being rejected incorrectly.
Feb 16, 2026 - 08:41 ACDT
Sine API Operational
90 days ago
100.0 % uptime
Today
Sine Core Operational
Sine Workflows Operational
Sine Companies Operational
SinePoint iPad App (iOS) Operational
Sine Mobile App (iOS) Operational
Sine Mobile App (Android) Operational
Sine Public API Operational
90 days ago
100.0 % uptime
Today
Sendgrid Email Gateway Operational
90 days ago
100.0 % uptime
Today
Twillio SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Intercom Customer Support API Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-1 Operational
AWS elb-ap-southeast-2 Operational
AWS sns-ap-southeast-1 Operational
AWS sns-ap-southeast-2 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS rds-ap-southeast-1 Operational
AWS rds-ap-southeast-2 Operational
AWS cloudFront Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
Sine Advanced Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Unresolved incident: CM3 Integration Issues.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Completed - The scheduled maintenance has been completed.
Feb 12, 15:30 ACDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:00 ACDT
Scheduled - Sine is conducting scheduled database maintenance. Services will experience a brief disruption during the maintenance period.
Feb 12, 12:45 ACDT
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.