All Systems Operational
Sine API ? Operational
90 days ago
100.0 % uptime
Today
Sine Dashboard ? Operational
Sine Workflows ? Operational
SinePoint iPad App (iOS) Operational
Sine Mobile App (iOS) ? Operational
Sine Mobile App (Android) Operational
Sendgrid Email Gateway Operational
90 days ago
99.98 % uptime
Today
Twillio SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Live chat API Operational
90 days ago
99.85 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-1 Operational
AWS elb-ap-southeast-2 Operational
AWS sns-ap-southeast-1 Operational
AWS sns-ap-southeast-2 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS rds-ap-southeast-1 Operational
AWS rds-ap-southeast-2 Operational
AWS cloudFront Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019
Resolved - QR code generation is working across all platforms
Mar 22, 10:38 ACDT
Monitoring - A fix has been implemented and QR codes are now visible in emails and on badges. We are continuing to monitor
Mar 20, 16:44 ACDT
Identified - We have identified an issue with the current QR code generation library and are expediting a fix
Mar 19, 16:18 ACDT
Investigating - Sine QR codes that are generated outside of the on-site iPads are sending blank images.
This will affect QR codes in Fast Track Code invite emails and Web (USB connected) printing of visitor badges
Mar 19, 14:48 ACDT
Mar 21, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - Password reset is now functional for all devices and browsers
Mar 15, 12:55 ACDT
Identified - We have identified the issue and are working towards a fix
Mar 15, 10:12 ACDT
Investigating - We are currently investigating an issue with password reset links, that causes the user's browser to refresh on use. This prevents users from resetting their Sine password.
Mar 15, 09:22 ACDT
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.