Sine Status

All Systems Operational

Sine API Operational

Sine Mobile App (iOS) Operational

Sine Mobile App (Android) Operational

Sine Dashboard Operational

Sendgrid Email Gateway Operational

Twillio SMS Gateway Operational

Live chat API Operational

Amazon Web Services Operational

AWS ec2-ap-southeast-1 Operational

AWS ec2-ap-southeast-2 Operational

AWS elb-ap-southeast-1 Operational

AWS elb-ap-southeast-2 Operational

AWS sns-ap-southeast-1 Operational

AWS sns-ap-southeast-2 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-ap-southeast-2 Operational

AWS rds-ap-southeast-1 Operational

AWS rds-ap-southeast-2 Operational

AWS cloudFront Operational

SinePoint iPad App (iOS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2018

No incidents reported today.

Nov 20, 2018

Badge QR-Code check-out flow affected for some users

Resolved - An expedited build containing a fix for the QR code reader is now available for download
Nov 20, 09:20 ACDT

Monitoring - A new iPad build has been submitted for review and is waiting for approval by Apple
Nov 19, 15:00 ACDT

Identified - We have identified the issue with the latest iPad build (1.9.4 (286)) and will have it resolved in an expedited version.
Nov 19, 11:37 ACDT

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

AT&T Customer (USA) Experiencing Issues with SMS Gateway

Resolved - This incident has been resolved.
Nov 16, 09:41 ACDT

Monitoring - In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:09 ACDT

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.