All Systems Operational
Uptime over the past 90 days. View historical uptime.
Sine API ? Operational
90 days ago
100.0 % uptime
Today
Sine Dashboard ? Operational
Sine Workflows ? Operational
SinePoint iPad App (iOS) Operational
Sine Mobile App (iOS) ? Operational
Sine Mobile App (Android) Operational
Sendgrid Email Gateway Operational
90 days ago
99.98 % uptime
Today
Twillio SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Live chat API Operational
90 days ago
99.85 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-1 Operational
AWS elb-ap-southeast-2 Operational
AWS sns-ap-southeast-1 Operational
AWS sns-ap-southeast-2 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS rds-ap-southeast-1 Operational
AWS rds-ap-southeast-2 Operational
AWS cloudFront Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019
Live QR code generation endpoints interrupted
Resolved - QR code generation is working across all platforms
Mar 22, 10:38 ACDT
Monitoring - A fix has been implemented and QR codes are now visible in emails and on badges. We are continuing to monitor
Mar 20, 16:44 ACDT
Identified - We have identified an issue with the current QR code generation library and are expediting a fix
Mar 19, 16:18 ACDT
Investigating - Sine QR codes that are generated outside of the on-site iPads are sending blank images.
This will affect QR codes in Fast Track Code invite emails and Web (USB connected) printing of visitor badges
Mar 19, 14:48 ACDT
Mar 21, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Users unable to action 'Reset Password' links
Resolved - Password reset is now functional for all devices and browsers
Mar 15, 12:55 ACDT
Identified - We have identified the issue and are working towards a fix
Mar 15, 10:12 ACDT
Investigating - We are currently investigating an issue with password reset links, that causes the user's browser to refresh on use. This prevents users from resetting their Sine password.
Mar 15, 09:22 ACDT
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

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