CM3 Integration Issues

Incident Report for Sine

Monitoring

CM3 have deployed a fix and we are monitoring the results.
Posted Feb 16, 2026 - 11:34 ACDT

Identified

CM3 have confirmed an issue on their end. We are awaiting further updates.
Posted Feb 16, 2026 - 09:10 ACDT

Investigating

We are investigating an issue with the CM3 integration providing false negatives, resulting in passes being rejected incorrectly.
Posted Feb 16, 2026 - 08:41 ACDT
This incident affects: Sine Core.
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