A fix has been released and we are monitoring the results. Please upgrade to the latest version of SinePoint Pro if you are encountering this issue.
Posted Oct 10, 2025 - 11:08 ACDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 09, 2025 - 13:54 ACDT
Investigating
We are currently investigating an issue related to blacked-out visitor signatures visible on passes when viewed via the Sine dashboard. We believe this is related to a compatibility issue on Sinepoint Pro devices running iOS 26. Please do not update your devices to this version until this issue is resolved.