Microsoft 365 users seeing delayed email delivery from Sine

Incident Report for Sine

Resolved

https://status.cloud.microsoft/m365/ now lists the incident as resolved
Posted Jan 24, 2026 - 08:11 ACDT

Update

We are continuing to investigate this issue.
Posted Jan 24, 2026 - 08:11 ACDT

Investigating

Microsoft is currently experiencing issues affecting Microsoft 365 services, including problems with email delivery to and from Microsoft 365 accounts (Exchange Online).

Recent reports indicate a service degradation or outage impacting inbound and outbound email functionality. Users have encountered errors such as "451 4.3.2 Temporary server error" when attempting to send or receive emails, along with intermittent failures in email delivery.

Please see https://status.cloud.microsoft/m365/ for more information

We will continue to monitor the issue and Sine emails will retry sending at regular intervals
Posted Jan 23, 2026 - 08:46 ACDT
This incident affected: Sendgrid Email Gateway.